Our Commitment

The Louisiana Small Business Development Center (LSBDC) is committed to providing a website that is accessible to all users, including individuals with disabilities. We believe everyone should have equal access to the information, resources, training, and services available through our website.

We strive to ensure our digital content is accessible and usable for the widest possible audience by following recognized accessibility standards and continually improving the user experience.

Accessibility Standards

LSBDC is committed to designing, developing, and maintaining our website in accordance with:

  • Americans with Disabilities Act (ADA), Title II
  • Section 504 of the Rehabilitation Act of 1973
  • Section 508 of the Rehabilitation Act, where applicable
  • Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), or any future equivalent standards adopted by applicable law.

Ongoing Efforts

Accessibility is an ongoing process. We regularly evaluate our website and work to improve accessibility through:

  • Routine accessibility testing and audits
  • Remediation of identified accessibility barriers
  • Accessibility considerations during website design, development, and content creation
  • Training for staff responsible for maintaining website content
  • Periodic review of third-party tools and integrations

Third-Party Content

Our website may include links to or embed content provided by third-party organizations. While we encourage these providers to offer accessible experiences, LSBDC cannot guarantee the accessibility of third-party websites, documents, or applications that are not under our control.

Requesting Assistance

If you experience difficulty accessing any content on this website or need information in an alternative format, we are here to help.

Please contact us with:

  • The web page or URL where you encountered the issue
  • A description of the accessibility concern
  • The assistive technology you are using (if applicable)
  • Your preferred method of contact

We will make reasonable efforts to provide the requested information in an accessible format and to resolve reported accessibility issues promptly.

Louisiana Small Business Development Center
8000 Innovation Park Drive
Baton Rouge, LA 70820

Phone: (866) 782-4159
Email: info@louisianasbdc.org

Accessibility Feedback

We welcome your feedback regarding the accessibility of our website. Your comments help us improve the experience for all visitors.

When reporting an accessibility issue, please include:

  • Your name (optional)
  • Your email address or phone number
  • The URL of the page
  • A description of the issue
  • Any additional information that may help us investigate the problem

We will acknowledge accessibility inquiries as promptly as possible and work toward an appropriate resolution.

Policy Updates

LSBDC reviews this policy periodically to reflect changes in technology, accessibility standards, and legal requirements. This policy may be updated without prior notice.